Choicely Subprocessors

Core platform subprocessors

Used for all customers, regardless of whether the AI Builder is enabled.

Subprocessor

Service provided

Categories of data processed

Location

Google LLC — Google Cloud Platform

Cloud infrastructure, hosting, storage, networking

All categories of Customer Personal Data hosted in the Choicely platform

EU (default) and/or US, depending on customer region

Stripe, Inc.

Payment processing for Choicely subscriptions

Billing contact details, transaction metadata

EU and US

HubSpot, Inc.

CRM and sales/support communications

Account contact details, communications

EU and US

Mixpanel, Inc.

Product analytics for the Choicely platform

Pseudonymized usage events

US

Email delivery (e.g., SendGrid / Postmark)

Transactional and notification email

Recipient email and message content

EU and/or US

Apple Inc. & Google LLC

Push-notification gateways (APNs and FCM) for apps built with Choicely

Push tokens, message payloads

Global

 

AI Builder subprocessors

Used only when a customer uses the Choicely AI Builder. If you do not use the AI Builder, no Customer Personal Data is transmitted to these providers. AI subprocessors do not have access to end user data through applications created with Choicely

Subprocessor

Service provided

Categories of data processed

Location

OpenAI, L.L.C.

Large language model and generative AI inference

Prompts, context, and AI Output submitted through the AI Builder

US (with EU residency available for some endpoints)

Anthropic, PBC

Large language model inference

Prompts, context, and AI Output submitted through the AI Builder

US

Google LLC — Vertex AI / Gemini

Large language model and generative AI inference

Prompts, context, and AI Output submitted through the AI Builder

EU and/or US

 

How we manage subprocessors

  • Due diligence on each subprocessor before onboarding, focused on security, data protection, and reliability.
  • Written data-protection terms with every subprocessor, including SCCs and the UK IDTA where required for international transfers.
  • A contractual request that AI Builder subprocessors not use customer prompts or outputs to train general-purpose models.
  • At least 30 days’ prior notice of intended additions or replacements, with the right to object as described in the DPA.
  • An up-to-date list maintained on this page.

 

Contact

Questions or objections: [email protected]